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Hospitality and tourism insurance

In a hotel or restaurant group, every establishment welcomes hundreds of people each day. A fire, a case of food poisoning or a cyber attack affects customers, reputation and the season all at once.

Request adviceRisks and cover

Activities we advise on

Oller Brokers has been an insurance broker since 1952. It advises hospitality and tourism companies on the design, placement and review of their insurance programmes, with access to more than 70 insurers.

We advise groups and chains. We bring all establishments together in one programme and review it as a whole, or a specific policy, to improve cover and terms.

Risks and cover

Choose a risk to see which insurance covers it in the programme of a company in the sector.

Risk

Damage to premises

Fire, water and weather events affecting buildings, kitchens and facilities.

How it is covered

All risks property damageBuildings, machinery and stock against any damage not excluded.

Insurance they typically need

Every company is different. These are the policies that carry most weight in the programme of a company in the sector.

Two ways to get started

Full programme review

We analyse all your policies together: duplicated cover, gaps, sums insured, deductibles and exclusions. We then present alternatives from different insurers.

Review of a specific policy

A renewal with a premium increase, a contract requiring new cover or a poorly resolved claim. We examine that policy and look for better terms.

Large risk programmes

A medium-sized or large company does not need a stand-alone policy, but someone to design, place and defend a complete programme. That is what we have been doing since 1952. See more

  • Risk analysisWe study the business's activities, facilities, contracts and claims history. Working with specialist firms, we also offer a risk management service.
  • Properly valued sums insuredWe review insured values and business interruption so that a claim payment is not reduced due to underinsurance.
  • Access to the whole marketMore than 70 Spanish and international insurers, underwriting agencies and Lloyd's through coverholders.
  • Co-insurance and excess layersWhen a risk exceeds one insurer's capacity, we spread it through co-insurance and structure it in as many excess layers as needed.
  • International programmesFor groups with subsidiaries outside Spain, we coordinate international programmes that comply with each country's regulations.
  • In-house claims teamSupports the business from notification through to settlement and defends its position with the insurer.

Frequently asked questions

What insurance does a hotel group need?

Property damage and business interruption for each hotel, liability to guests and third parties, and cyber insurance. For groups, the most efficient approach is a single programme for all establishments.

Does insurance cover food poisoning of customers?

Liability insurance can cover harm to customers. We review the limits and the food-related exclusions.

Can I insure the cancellation of an event?

Yes, with event contingency insurance, which covers costs and losses if the event is cancelled or postponed for reasons set out in the policy.

Other sectors

Food industryMeat processing, food manufacturing, packers, canneries, beverages, etc.View sectorIndustry and manufacturingMetal and machinery, plastics, paper and packaging, textiles, furniture, printing, etc.View sectorChemicals and pharmaceuticalsBasic and fine chemicals, pharmaceutical laboratories, cosmetics, etc.View sectorAutomotiveManufacturers and suppliers, dealerships, rental, leasing, etc.View sectorAerospaceManufacturing and maintenance, business aviation, drones, etc.View sectorEnergy and environmentRenewables, waste, water, service stations, environmental services, etc.View sectorConstruction and engineeringContractors, civil works, engineering firms, concessions, etc.View sectorReal estateProperty holding companies, REITs (SOCIMIs), funds, developers, asset managers, etc.View sectorTransport and logisticsRoad haulage, logistics operators, freight forwarders, customs, etc.View sectorMarine: shipping and portsShipping companies, ports, terminals, shipyards, fishing, leisure boating, etc.View sectorDistribution and retailSupermarkets, chains, wholesale distribution, fashion, etc.View sectorEntertainment, sport and mediaClubs, events, shows, audiovisual production, etc.View sectorGaming and bettingCasinos, gaming halls, bingo halls, online betting, etc.View sectorTechnology and telecommunicationsSoftware, IT services, operators, data centres, etc.View sectorHealthcareHospital groups, clinics, care homes, elderly care, etc.View sectorBusiness servicesProfessional firms, industrial maintenance, security, cleaning, facility services, etc.View sectorPrivate equity, M&A and investmentCompany acquisitions and disposals, fund managers, funds, fintech, etc.View sectorPrivate wealth, family offices and artBusiness families, family offices, collectors, etc.View sectorInstitutionsEducation, foundations, associations, public authorities, etc.View sector

Can't see your sector? We work with businesses in every field.

Let's talk about your business

We review your insurance programme, or the policy you're concerned about, with no obligation.

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